FAQs | Customers

How do I buy something on Fleaglass?

All sales are made directly with the Fleaglass dealer. If you find an item on our site that you wish to buy, when you click on the image for more details of the item, you will find an ‘Ask the Dealer’ section on the bottom left. This is where you begin the transaction to purchase the item.

You can see our full terms & conditions of using Fleaglass here.

 

What if I have questions about the item I want to buy?

You should contact the dealer directly. When you click on the image for more details of the item you are interested in you will find an ‘Ask the Dealer’ section on the bottom left. use this to find out more about the item.

 

Are there shipping and customs fees?

All costs associated with purchasing the item are dealt with by the dealer. This will therefore vary depending on who and where the dealer is based. Contact them using the form (as above).

 

What if there is a problem with the item I receive?

Any problems with goods must be handled by the dealer. If you are having problems with the Fleaglass website please contact us via this link.

You can see our full terms & conditions of using Fleaglass here.

 

What does Fleaglass do for me?

Fleaglass provides an easy-to-use, easy-to-view platform for buying antique scientific instruments, medical instruments and early technology.

Fleaglass has a wide selection of dealers and therefore great selection of unusual, interesting objects with an easy to use search and filter set up.

Online shopping is a relatively new activity and it’s easy for it to go wrong. Fleaglass only allows reputable dealers to list items giving shoppers peace of mind when looking for high value items.

 

FAQs | Dealers

Does Fleaglass charge commission on sales?

No. The only fee is a fixed, monthly listing fee, currently £30 per month.

 

Do I manage my own products on Fleaglass?

Yes. Once you have registered as a dealer we will set you up so that you can load and list all your items yourself.

 

Can Fleaglass handle transactions for me?

No. Fleaglass provides the online platform for dealers to list, and customers to find and view details of, antique scientific and medical instruments and early technology. Fleaglass does not provide any sales support.

 

What does Fleagalss do for me?

Fleaglass provides a ‘known’ platform for clients to buy unusual items reliably online.

Fleaglass removes the need for you to have your own, expensive to maintain, website and catalogue.

See more about why to list with us on the ‘Sell with Fleaglass‘ page.